TutoringPals.com - Online tutoring, Tutoring, Math Tutoring, Tutoring Services

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FAQs
When my FREE/Trial session ends, what do I have to do to continue taking sessions?

At the end of the FREE/Trial session, you can go to the Purchase Package link on our website and purchase a tutoring package and you can continue scheduling sessions.

What if my subject is not in the subjects listed on TutoringPals.com?

If your subject or competetive test is not listed on our web site, please don't hesitate to email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and we will try our best to get you an experienced and highly qualified tutor.

How do I get a trial/Demo session?

Once you Register with us and buy a package, you can take a trial session by visiting the Demo section in the user menu.  If you are not completely satisfied with our services,  you can cancel and get your money back.

 

How do I provide feedback about my tutor?

You can provide feedback about your tutor by clicking on the "Tutor Feedback" link in the user menu once you log-in.

What are th qualifications of the tutors?

All of our tutors have Master's Degree or higher and have several years of classroom teaching experience.

Do I need to renew my account at the end of my current subscription period?

No, your subscription is automatically renewed at the end of your subscription period. You may terminate the program by giving two (2) weeks notice by email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

What is 100% money back gaurantee?

There is 100% money back guarantee during the first two weeks if you are not completely satisfied. We will reimburse you for any of the unused sessions as long as you notify us in the first two weeks.

I need to prepare for an upcoming test and need help for 3-4 hours, what options do I have?

If you need help for an upcoming test and will not require more than 3-4 sessions, you can schedule 3-4 hourly sessions using the Quick Help package.

Can I enroll for multiple sessions at a time?

Yes, you can enroll for upto 8 sessions at a time and after booking 8 sessions, the next sessions can be scheduled only after usage of one of the 8 sessions.

How do I reschedule a session?

You can reschedule your session by emailing This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , however we cannot guarantee the time or the teacher, and it will not be carried over to the next month.

How can I cancel a scheduled session?

You can cancel your scheduled session by emailing This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

How can I schedule a session with the same tutor?

When you schedule a session with us, you have the option of entering the tutor ID of your preferred tutor and we will try our best to assign you your preferred tutor.

Does every student get personalized attention?

Yes, all our sessions are one-on-one and hence, personal attention by the tutor is guaranteed.

Which curriculum does the tutor follow?

Our tutors follow the state and national curriculum standards. But if you wish to follow a particular textbook, we can accomodate for it. You will have to incur the expenses for delivering the text book to the tutor.

What subjects are covered?

You can view the subject list by visitng the Subjects section on our website.

Do I need to install any software before I start online tutoring?

After you have bought a package and scheduled a session online, we will email you with the session link with the detailed instructions on installing the software. The installation has to be done only the first time you schedule a session.

What are the System Requirements to start tutoring sessions?

To start your online session, you need a computer with a high speed internet connection, a microphone/headset and a digital writing pad.  A microphone/headset is necessary; otherwise you will not be able to listen/speak with your tutor. A digital writing pad is recommended, but not mandatory. The writing pad will help you to type, write or draw pictures on the whiteboard effectively. You can write /draw with a mouse as well, but at times it may seem difficult to navigate with a mouse.

 

How do I get help with my queries related to the website and it's usage?

If you have questions regarding the website you can email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or use our Live Chat service.

 

How does online tutoring work?

Online tutoring is easy-to-use; you can get step-by-step instructions on the process by visiting How it Works section on our website.

How much does tutoring cost?

Monthly tutoring packages start at $119.99 for Unlimited Tutoring and hourly tutoring costs $19.99. You can get more details on pricing by visiting the Pricing section on our web page.

How do I buy a package?

You can buy a package by clicking on the "Buy Package" tab in the user menu after you have logged into TutoringPals.com

Where do I Register?

You can Regsiter by clicking on the Register tab on the right of TutoringPals.com web page or by emailing us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Do I need a credit card to Register?

No you do not need a credit card to Register.

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